Transfer info

Help center

 
Find out how you will be informed about the exact times and the pick-up and drop-off locations of your booked GoOpti transfer – email, text message/SMS.
Help center

How will I be informed about the details of my journey?

One day before your transfer, we will send you an email and a text message with all the necessary transfer details. Make sure to check your mobile phone and email. If you do not receive either a text message or an email, please contact us immediately via chat.

I booked a Shared transfer. When will I be informed about the exact pick-up time?

One day before your transfer, we will send you an email and a text message containing the exact pick-up time and location. An hour or up to two hours before the transfer, you will also receive an SMS and an e-mail with carrier info, driver's contact and other transfer details. Our emails and text messages are usually sent before noon, but if you do not receive them until the evening preceding your transfer, please contact us via chat.