Our quality standards

Reliability

We guarantee to carry out every booked transfer. You can be worry-free, knowing we will never cancel your transfer.

Instant booking confirmation

The transfer price is fixed at booking. Regardless of the type of transfer you book, your booking is confirmed immediately after purchase.

Trained and experienced drivers

Our drivers are professionally trained, responsible, tidy, uniformed and ready to attend to every detail of your journey.

Professionalism

At any time, our drivers can rely on skilled support staff that is available to them 24/7 for questions and assistance.

Punctuality

We always arrive 15 minutes early to the first pick-up location of the journey to make sure your departure is on time.

High safety standards

Our extensive safety program and our mandatory training classes ensure our drivers are skilled and prepared for any challenge they might face on the road.

Modern and maintained vehicles

All GoOpti vehicles are regularly cleaned, maintained and serviced. They are equipped with all the necessary safety equipment and thoroughly checked before each trip.

Fair attitude towards customers

If you miss a flight due to mistakes on our part, we will organize a new transfer to your final destination at our own expense.

24-hour emergency assistance

Our contact center is available 24/7 to answer all your urgent questions. We reply to your inquiries within 24 hours and do our best to respond to every complaint within 14 days of receipt.

Open to feedback

We strive to improve our business practice, so we are always happy to receive your comments and suggestions. To contact us, click here.