Must-read guide to airports

Malpensa Airport

BASIC INFO

Destinations: The world (Europe, Asia, North America, Latin America, Africa …)
Low cost airlines: Blue Panorama, easyJet, Eurowings, Flybe, Norwegian, Pegasus Airlines, Ryanair, Vueling, Wizz Air
Airport transfer: GoOpti from € 35
Airport opening times: 24h

USEFUL CONTACTS

Flight Information: +39 02 232 323
Lost & found: +39 02 74867 277
First aid: +39 02 74854 444

USEFUL SERVICES

Free app: Yes / App Store or Google Play
Free Wi-Fi: Yes
Charging points: N/A
Restaurants & Bars: 70+
Shops: 100+
Luggage storage: € 3.50 for a small item, € 4.00 for a larger item for 24 hour.
Open daily from 6.00 to 22.00
VIP lounges:
Montale lounge (non-Schengen flights, first floor - boarding B) € 39,00 per person
- Monteverdi lounge (Schengen flights, first floor - boarding A) or
- Pergolesi lounge (non-Schengen flights, first floor - boarding B) € 35,00 per person
Pharmacy:
Available on Terminal 1 (open every day from 8:00 to 20:00) and Terminal 2 (opened every day from 5:00 to 19:00).

USEFUL HINTS

Piazza del Lusso
Piazza del Lusso, which pays tribute to the city of Milan with a design that resembles the Galleria Vittorio Emanuele, offers some of the world's best known luxury brands: from Bulgari, Armani and Ermenegildo Zegna to Etro, Ferragamo, Damiani and Gucci.

Piazza del Pop
The Piazza del Pop is dedicated to the trendy brands that showcase the Street Fashion of Milan like Benetton, Bottega Verde, Bluespirit, Morellato, Kiko Milano and Womo stores.

Shop&Collect
The free service allows you to shop in all shops at Milano Malpensa and collect your purchases when you come back. Your purchases will be stored for a maximum of 30 days from the indicated collection date.

Bergamo Airport

BASIC INFO

Destinations: Europa, Nord Africa (Marrakech, Casablanca, Fes), Middle East (Cairo, Ovda, Amman)
Low cost airlines: Blue Panorama Airlines, Ernest Airlines, Pegasus Airlines, Pobeda, Ryanair, Wizz Air
Airport transfer: GoOpti from € 28
Airport opening times: 24 h

USEFUL CONTACTS

Flight Information: +39 045 8095 666 – 636
Lost & found: +39 035 326 297
First aid: +39 035 326 370

USEFUL SERVICES

Free app: No
Free Wi-Fi: Yes
Charging points: There is a free TIM charging station at Gate A.
Restaurants & Bars: 17
Shops: 30
Luggage storage: € 5.00 per day per bag. Open from 8:00 to 23:45
VIP lounge:
2 VIP Lounges; the maximum stay in the Lounges is 3 hours. Access can be purchased online at a cost of € 22 or directly in the airport at a cost of € 24. Children under two 2 have free access.
Pharmacy:
Sale of drugs and parapharmaceuticals, cosmetics, physiotherapy, homeopathy and hygiene products.

USEFUL HINTS

Italy Loves Food Lounge
The lounge located at gates A9 - A10 - A11 - A12 is a small square completely dedicated to Italian food and wine. Taste and buy a wide range of unique Italian products.

Health Office of the Ministry of Health
USMAF provides useful services in relation to international travel as well as medical and legal Certificates. By prior telephone appointment you can arrange and carry out the recommended vaccinations and receive useful tips on any preventive medicine to be taken in accordance with your country of destination.

No sleeping at Bergamo airport
Due to early morning flight departures the airport is often crowded at night. Seating is scarce throughout the terminal and the airport staff have a reputation for wakening sleeping travellers.

Bologna Airport

BASIC INFO

Destinations: More than 90 destinations around the world (13 in Italy, 76 in Europe, 5 intercontinental)
Low cost airlines: Albawings, Blue Panorama Airlines, Carpatair, easyJet, Ernest, Eurowings, Pegasus Airlines, Ryanair, Transavia, Vueling, Wizz Air
Airport transfer: GoOpti from € 28
Airport opening times: 24 h

USEFUL CONTACTS

Flight Information: +39 051 6479 615
Lost & found: +39 051 6479 647
First aid: +39 051 385 995 or 118 via internal telephone

USEFUL SERVICES

Free app: Yes / App Store or Google Play
Free Wi-Fi: Yes
Charging points: N/A
Restaurants & Bars: 11
Shops: 6
Luggage storage: 6 € per bag/day and 12 €/ day for bikes, surf, strollers and car seats for children. Maximum size of baggage 70/60/h55, maximum storage time is 120 days. Open 24/7. 
VIP lounges:
Marconi Business Lounge: entrance fee € 29.00 per person. Passengers sponsored by an Airline or holding valid cards can access the VIP Lounge for free.
Pharmacy:
Open from 5 am until 8 pm every day, offers pharmaceutical and homeopathy products, food and dietary supplements, veterinary and herbal supplies, …

USEFUL HINTS

Ferrari and Ducati store
Stroll around the brand new Ducati store or check the selection of the entire Cavallino Rampante products range and the Ferrari memorabilia.

Watch Sky TV
Sky Lounge bar matches food and entertainment offering 6 Sky monitors broadcasting Sky Sport 2, Sky News 2, the National Geographic and History Channels.

Indulge in regional delicacies
Wine Bar – Fine Food Store ‘La Vecchia Bologna’ by Famiglia Chiari, with a strong regional connotation, is specialised in the sale of typical fresh produces from traditional Bologna and Emilia-Romagna’s cuisine.

Verona Airport

BASIC INFO

Destinations: Italy and international (Cabo Verde, Sal and Boa vista, Cancun, Zanzibar ...)
Low cost airlines: Blue Panorama Airlines, easyJet, Ernest Airlines, Eurowings, Flybe, Jet2, Norwegian, Ryanair, Transavia, Volotea
Airport transfer: GoOpti from € 28
Airport opening times: Terminal Departures open 24/7, Terminal Arrivals open from 6 a.m. to 11 p.m. / up until the arrival time of the last flight of the day.

USEFUL CONTACTS

Flight Information: +39 045 8095 636 - 666
Lost & found: +39 045 8095 715, +39 045 8095 867
First aid: +39 045 8095 555

USEFUL SERVICES

Free app: No
Free Wi-Fi: Yes
Charging points: Available in various points throughout the airport and are always for free, without time limits. Each point is indicated by the specific symbol.
Restaurants & Bars: 9
Shops: 14
Luggage storage: N/A
VIP lounges:
Valerio Catullo Lounge is open seven days a week from 5:00 a.m. to 8:30 p.m. and welcomes passengers with Prepaid lounge passes, Lounge membership programs or those who pay at the door, entrance fee: € 20 adult, € 14 (child from 2 to 11), free (child from 0 to 2).
Pharmacy:
The airport has a drugstore on the ground floor of the Departure Terminal, before the security checkpoints.

USEFUL HINTS

Gelato Lab
Taste the delicious artisan gelato, flavoured with the real thing: with freshly brewed espresso, our salted caramel.

Homeburger
Original burgers, burgers designed for vegetarians, kids menu and much more.

Dedem Photo boots
Make some memorable pictures with your peers in the photo boot.

Venezia Marco Polo Airport

BASIC INFO

Destinations: Mostly Europe, and few destination in the Middle East, Asia and North America
Low cost airlines: Air Transat, Albawings, easyJet, Ernest Airlines, Eurowings, Flybe, Flyone, Jet2, Norwegian, Ryanair, Transavia, Voltea, Vueling
Airport transfer: GoOpti from € 14
Airport opening times: Access to the terminal is permitted from 4 a.m. The terminal closes with the last flight of the day.

USEFUL CONTACTS

Flight Information: +39 041 2609 260
Lost & found: +39 041 2609 222
First aid: +39 041 2605 385

USEFUL SERVICES

Free app: No
Free Wi-Fi: Yes
Charging points:
Available on all floors of the Terminal. They are always free of charge, with no time limits. Each point is marked with the symbol on the map.
Restaurants & Bars: 10
Shops: 30+
Luggage storage: Open daily - Summer schedule: from 5.00 to 22.00 / Winter schedule: from 5.00 to 21.00
VIP lounges:
Vip Lounge Marco Polo Club, entry fee: € 40 (per passenger). Tickets can be purchased at the SAVE ticket counter or directly in the lounge. The lounge is open daily from 5 to 23.
Pharmacy:
On the first floor, after the security checks. First-aid instead is on the ground floor next to the 'Rustichelli Mangione' bar.

USEFUL HINTS

Admire the runway and planes
The only viewing point is from inside the ‘Emporio del Grano’ restaurant on the first floor. Please note that viewing at the window is permitted only for customers of the refreshments area.

Browse the Italian fashion
Spend your layover browsing the shops. You’ll find a selection of well-known Italian fashion brands, especially for an airport of this size.

Indulge in regional delicacies
There are a few cafes and restaurants with delicious pizza, pasta, panini, and gelato options. Note that no restaurants stay open all night.

Treviso Airport

BASIC INFO

Destinations: Europe 40+ (Morocco, Russia) and seasonal: Corfu, Ibiza, Leeds/Bradford, Stockholm-Skavsta
Low cost airlines: Ryanair, Wizz Air, Pobeda, Lauda
Airport transfer: GoOpti from € 14
Airport opening times: Access to the terminal is permitted from 6 a.m. The terminal closes with the last flight of the day.

USEFUL CONTACTS

Flight Information: +39 0422 315 111
Lost & found: +39 0422 315 141
First aid: N/A

USEFUL SERVICES

Free app: No
Free Wi-Fi: Yes
Charging points: Available on all floors of the Terminal. They are always free of charge, with no time limits. Each point is marked with the symbol on the Terminal Map.
Restaurants & Bars: 3
Shops: 3
Luggage storage: N/A
VIP lounges: N/A
Pharmacy: No

USEFUL HINTS

Small but clean
A small, single-terminal airport served mainly by low cost airlines. Facilities are clean, the selection of shopping and dining options is limited.

Bring your food supplies
Shops and restaurants close at night, so have snacks and beverages handy for later if you plan to stay.

Hotels near the airport
If sleeping in Venice Treviso Airport does not appeal to you, there are hotels near the airport: Venice Treviso Airport B&B (1 minute walk from the airport) across the road from the airport and Locanda Stella D’Oro (9 minutes from the airport). 

Trieste Airport

BASIC INFO

Destinations: Europe 9 + seasonal Europe 4
Low cost airlines: Eurowings, Ryanair, TUI Fly, Volotea
Airport transfer: GoOpti from € 9
Airport opening times: 4:00 AM – 00:00 PM

USEFUL CONTACTS

Flight Information: +39 0481 773 224
Lost & found: +39 0481 778 050
First aid: +39 0481 474 590

USEFUL SERVICES

Free app: No
Free Wi-Fi: Yes
Charging points: No
Restaurants & Bars: 2
Shops: 1
Luggage storage: No
VIP lounges:
'Sala Calligaris', located on the way to Gates 8 and 9, available to all the other passengers who purchase an entry ticket (€ 20,00, VAT included) at the airport ticket counter, where the entitled passengers will receive a PIN code (to be entered into the lounge door keyboard).
Pharmacy: No

USEFUL HINTS

Food supplies always available
Vending machines of snacks (sweet and salty) and drinks (hot and cold) are located throughout the terminal, both before and after the security checkpoint.

Spice up your time with funny photos
At the arrivals there is a self-service photo machine. Make some fun memories!

Hotels close to the airport
If sleeping in Trieste Airport is not your cup of tea, choose hotels near the airport: Hotel Major (5 minutes from the airport) or Hotel Furlan (15 minute walk or 5 minute drive from the airport).

Vienna Airport

BASIC INFO

Destinations: Europe & Other (Canada, Japan, India, China …)
Low cost airlines: Blue Air, easyJet, Eurowings, Flybe, Jet2, NIKI, Norwegian, Onur Air, Pegasus Airlines, Transavia, TUIFly, Volotea, Vueling
Airport transfer: GoOpti from € 24
Airport opening times: 24 h

USEFUL CONTACTS

Flight Information: +43 1 7007 22233
Lost & found: +43 1 7007 22624
First aid: +43 1 7007 22245

USEFUL SERVICES

Free app: Yes - Google Play
Free Wi-Fi: Yes
Charging points: There are also plenty of charging points, some of which are housed in little cubicles, and free with unlimited WiFi.
Restaurants & Bars: 40+
Shops: 70+
Luggage storage: € 4 per item of baggage per day, € 8 per item of oversize baggage per day. The maximum storage period is 6 months.
VIP lounges:
JET Lounge, AIR Lounge and SKY Lounges - they can be used by any air passenger – regardless of the airline – at a price of € 33.00 (up to 3 hours)
Pharmacy:
At the airport pharmacy, you will find all the medicines you need daily for a carefree journey.

USEFUL HINTS

Try Picnic on Board
After passing the security checks, you can easily and conveniently pack away food and drinks from any restaurant at Vienna Airport as a Take Away menu.

Tour the airport
The airport offers interactive tours of the inside and outside of the airport, a fun way for adults and kids to learn about air travel technology. The VISITAIR Center is free to enter and explore, but daily tours (Except Sundays) run € 9,90 per adult.

Rest Zones
Vienna Airport offers designated rest zones where tired travellers can relax and enjoy some stress-free time in comfortable deck chairs or couches. Locations: Terminal 1, B, C, and D Gates; Terminal 3, F and G Gates.

Graz Airport

BASIC INFO

Destinations: Amsterdam, Frankfurt, Munich, Vienna, Istanbul and Zurich and a wide range of holiday- flights in the summertime: Greece, Spain, Italy, Croatia, Turkey, Egypt or Bulgaria.
Low cost airlines: EasyJet
Airport transfer: GoOpti from € 24
Airport opening times: 5:00 – 23:30 

USEFUL CONTACTS

Flight Information: +43 316 2902 172
Lost & found: N/A
First aid: N/A

USEFUL SERVICES

Free app: No
Free Wi-Fi: Yes
Restaurants & Bars: 4
Shops: 3
Luggage storage: € 3 per piece/ day. The collection point is at the information desk.
VIP lounges:
VIP-Lounge at Graz Airport, entrance fee € 24.00 at the airport information desk.
Card holders of Priority Pass, Dragon Pass and a Diners Club credit card will receive an invitation at the information desk as well.
Pharmacy: N/A

USEFUL HINTS

Delight your senses at the Restaurant Globetrotter
On the 1st floor the Globetrotter restaurant surprises its guests not only with culinary highlights. From its terrace, you can experience takeoffs, landings and aircraft handling up close.

Observation deck
Go to the terrace on the first floor, where you can observe aircrafts and also find information on the different types of aircrafts on several charts.

The Gallery at Graz Airport
The airport gallery “Galerie am Flughafen” on the first floor of the new Departure hall is an enchanting backdrop for private viewings, presentations and cultural events of all kinds. Did you know that the Graz Airport organises six vernissages every year in cooperation with the Cultural Department of the city of Graz.

Zagreb Airport

BASIC INFO

Destinations: Mostly Europe 50 + (Tel Aviv, St, Petersburg, Moscow, Toronto, Doha, Seoul)
Low cost airlines: Air Transat, Eurowings, Norwegian, Vueling
Airport transfer: GoOpti from € 10
Airport opening times: 24 h

USEFUL CONTACTS

Flight Information: +385 1 4562170
Lost & found: +385 1 456 2229
First aid: +385 1 4562 120 or 2120 via internal telephone

USEFUL SERVICES

Free app: No
Free Wi-Fi: Yes
Charging points: N/A
Restaurants & Bars: 10+
Shops: 10+
Luggage storage: No
VIP lounges: Primeclass Lounge for passengers having boarding pass of First Class or Business Class.
Pharmacy: No

USEFUL HINTS

Where can you smoke?
Smoking is permitted in designated areas within the Passenger Terminal Building smoking cabins located at the 2nd floor of the International and Domestic Departures.

Useful meeting points
Meet your travel buddies at the Meeting points, located at the International Departures in the vicinity of gate 21 & 22, gate 23 & 24 and at the Departures, before Security Check: next to the Information Desk.

Best locations to have nap
The 1st floor has a section with comfortable deck chairs. Another quiet spot is on the 2nd floor mezzanine, under the stairs.

Pula Airport

BASIC INFO

Destinations: Zadar, Zagreb, Osijek, Split, seasonal (London, Dublin, Moskow, Kiev …)
Low cost airlines: easyJet, Eurowings, Jet2, Norwegian, Ryanair, Transavia, TUIFly, Volotea
Airport transfer: GoOpti from € 14
Airport opening times: N/A

USEFUL CONTACTS

Flight Information: +385 52 550 926
Lost & found: +385 99 211 4870
First aid: N/A

USEFUL SERVICES

Free app: No
Free Wi-Fi: Yes
Charging points: N/A
Restaurants & Bars: 1
Shops: 1
Luggage storage: No
VIP lounges:
A business lounge is available for Business Class passengers travelling with the following airlines: Siberia Airlines, Globus, Swiss International, Air Serbia, Lot Polish airlines, Finnair.
Pharmacy: No

USEFUL HINTS

Sleeping at the airport
Overnight stays are not permitted at this airport. For uninterrupted sleep, there are hotels near the airport.

New cafe bar
A new cafe bar offers all kinds of drinks and coffee, cakes, croissants, sandwiches, salads, pizza and ice creams.

Smokers welcome
For smokers there is technically fit area separated from the non-smoking area.

Ljubljana Airport

BASIC INFO

Destinations: Mostly Europe 25+
Airport transfer: GoOpti from € 9
Airport opening times: N/A

USEFUL CONTACTS

Flight information: + 386 4 20 61 609
Lost & found: +386 4 206 12 26
First aid: + 386 4 20 61 641

USEFUL SERVICES

Free app: No
Free Wi-Fi: Yes
Charging points: N/A
Restaurants & Bars: 8
Shops: 4
Luggage storage: N/A
VIP lounges:
The business lounge is available only for the business passengers of Air France, Montenegro Airlines, Finnair, Lot, Turkish Airlines or Miles & More HON and Senator, Star Alliance Gold members – on Adria Airways and Lot, Card holders of the following cards: Elite Miles&Smiles or Elite Plus Star Alliance Gold, Miles & More HON and Senator - on Turkish Airlines flights, Card holders of Flying Blue Platinum and Gold, SkyTeam Elite Plus - on Air France flights, Card holders Finnair Plus Platinum, Gold, Finnair VIP and Club, Oneworld Emerald and Sapphire – on Finnair flights, Card holders Etihad/Air Serbia Guest Gold Elite, Etihad/Air Serbia Guest Gold, Etihad/Air Serbia Silver - on Air Serbia Flights, Diners card cardholders, Priority Pass cardholders and Priority Pass Solo Voucher holders and members of the LoungeKey program, No. 1 Traveller LTD cardholders, DragonPass cardholders.
Pharmacy: N/A

USEFUL HINTS

Check out the observation deck
Relax and watch planes taking off and landing from the the airport’s observation deck, opened from 6:00 to 12:00.

Cigarette cravings?
Then the Terrace Bar is the right place for you. It is open from morning to evening, weather permitting and closed during winter months. However, there are also designated smoking areas on the 1st Floor.

Need a souvenir?
Visit the Ljubljanček shop, which offers a wide range of Slovenian souvenirs, handcrafts and other authentic products made in Slovenia.

Ready to take off?