Affordable and comfortable transfers from/to: Milan Malpensa Airport, T1

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      Milan Malpensa Airport, T1

      Milan Malpensa airport is an intercontinental airport with the most international airlines in Italy. It is the second largest airport in Italy and one of the top 20 in Europe. More than 18.5 million passengers travel through Milan Malpensa airport each year. 71 airline companies offer flights to four continents, 90 countries and 165 different destinations. Completely renovated in April 2015, Milan Malpensa is now a more welcoming, efficient airport. The wide-ranging restyling project improved the practicality and appearance of all check-in, departures and security areas. It also saw the creation of a new commercial platform, one of the biggest in Europe: the 23,000 m2 space boasts over 100 stores. The airport operates with two passenger terminals and a cargo terminal.

      Getting around

      Thanks to the renovation of Terminal 1, you can now soak up the atmosphere of Milan’s most exclusive shopping district. With “Piazza del Lusso”, “Piazza del Gusto”, “Piazza del Pop” and the brand-new Duty Free Shop to choose from, passengers can browse the cream of luxury and fashion, take advantage of the best offers around and taste some of Italy’s delicious gastronomic offerings in a setting where the potential for shopping never runs dry. There are 39 bars and restaurants at Terminal 1, and many fashion brand shops such as Armani Jeans, Furla, Gucci, Ferragamo and Versace Jeans. There is a train station in the basement of the terminal for special trains from the center of Milan. The ground floor contains the Arrivals area, while the Departures area can be found on the first floor. Most of the shops are located on the first floor of the terminal, and the second floor is intended for check-in procedures. There is a children's playground on the third floor. The terminal also contains cash machines, exchange offices, post and bank offices. The Milan Malpensa Terminal 2 has 25 bars and restaurants, a pharmacy, newsstands and a few fashion shops. The ground floor contains the Departures area, while the first floor consists of both Departures and Arrivals areas. Milan Malpensa Airport offers the passengers a Shop & Collect service – anything passengers buy before their flight can be left at the airport and collected upon their return to the Malpensa Airport.

      Wi-Fi

      Milan Malpensa Airport offers the passengers three different Wi-Fi options. You can use the WiFi Free connection and surf the web free of charge at 512 Kbps speed and with no time limit. No registration is required. The WiFi Plus Free offers free connection at 2 Mbps speed but it requires a registration with the ViaMilano Program. If you have an account with one of Milan Malpensa’s roaming partners (BOING, B-TEL o I-PASS), you can choose WiFi Roaming from the menu, access with your credentials and surf online for free.

      How to reach the airport and where to park

      Milan Malpensa Airport can be easily reached by car using the A8 motorway if you are coming from Milan or localities north or east of the airport, or the A4 motorway if you are coming from the west or the south. Those using the A8 are advised to take the Busto Arsizio – Malpensa exit, then continue on the State Highway SS336 in the direction of Gallarate – Malpensa. Those using the A4 are advised to take the motorway to the Marcallo Mesero exit, then proceed in the Marcallo – Mesero – Malpensa direction, and finally take the SS336 in the Malpensa – A8 – Milan – Varese direction. You can also hop on a train in the center of Milan, but it will take you 45 minutes to arrive at the airport. Fast transfers are also available between Malpensa Airport's two terminals. To travel from Terminal 1 to Terminal 2 and vice versa there is a free shuttle running 24 hours a day. The journey takes 20 minutes. There are 9,500 open-air and covered parking spaces at the airport and a weekly parking fee is at least EUR 45.

      When to arrive at the airport

      Milan Malpensa Airport is Italy's second biggest airport, so good time management is essential. It is important to arrive at the airport at least two hours prior to your scheduled flight, but the airport procedures can sometimes take even longer.

      Pick-up location

      GoOpti vehicle will pick you up in front of Terminal 1 - parking spaces on the driveway in between exits 5 and 6.

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      GoOpti drop-off

      GoOpti vehicle will drop you off at the Departures entrance of Terminal 1.

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      • I was very impressed with your service and the drivers from the airport and back again were very courteous and friendly. I'd happily recommend your company to anyone travelling to/from an airport where you operate.

        nigel-welch-fb2b886a-2b05-4071-8b35-f4c344ac281f Nigel Welch, United Kingdom

      • I was most impressed both times I used GoOpti. It is fast, efficient and reliable.

        4f38c363-8a04-4075-9d42-aec87fa2778c Julie Johns, Australia

      • Congratulations on your successful work. Although I was late to my transfer, you waited for me and managed to get me a ride to my final destination.

        af2b3d81-03fb-4133-87ee-c19fede3f7b9 Branko Smerajc Debevc, Spain
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        Simply enter your GoOpti booking number. I can instantly access your booking and show you all the important details about your transfer.

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        You will receive the exact departure time by SMS and email the day before your transfer. The driver's phone number is available in the mobile app and in the chat 15 minutes before departure. Transfer notifications are usually sent before noon, but if you still haven't received yours by the evening before the transfer, please check your spam folder.

        We also recommend installing the GoOpti passenger mobile app as soon as possible. With the app, you can easily track the driver's location before pick-up, access all your transfers and receive important notifications in real time. You can download the app here - click to download.

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        • Chat: The fastest way — the chat icon in the bottom right corner of goopti.com.
        • Email: [email protected]
        • Travelling today or tomorrow? The day before your transfer, GoOpti sends an SMS and email with an emergency phone number. The driver's mobile number is available in the GoOpti mobile app and in the chat 15 minutes before departure.
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        Each passenger can bring 1 piece of hand luggage (up to 5 kg) free of charge. Any additional luggage can only be transported if it was added and paid for at the time of booking. You can add and pay for luggage up to 10 kg (maximum dimensions 55x40x23 cm), luggage up to 20 kg (maximum dimensions 70x57x32 cm), luggage up to 32 kg (maximum dimensions 93x76x42 cm) or special-size luggage.

        Additional luggage prices: up to 10 kg - €1 /piece/direction, up to 20 kg - €3 /piece/direction, up to 32 kg - €5 /piece/direction, special-size luggage - €27 /piece/direction

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        You can add extra luggage after booking as follows: via your myOpti profile – up to 48 hours before departure:

        • Log in to your account on the GoOpti website.
        • Find your booking in the View your bookings section.
        • Select the option to add luggage and follow the payment instructions.

        Please note that the carrier will not be able to transport luggage that has not been added to the booking, so we reserve the right to refuse to transport such luggage.

        Important: for operational reasons, extra luggage cannot be added less than 48 hours before the scheduled departure. If GoOpti has to add your luggage on your behalf, an additional fee of €10 per piece will be charged.

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        Once a transfer has been booked, its date and time can no longer be changed. However, you can cancel the transfer and we will send you a discount code worth part of your booking value, which you can use to book a new transfer with the correct date/time. The amount of the discount depends on when the booking is cancelled. The discount can be worth at most 70% and at least 10% of the amount paid. The discount code will reduce the price of your new transfer. You can cancel your booking in the myOpti tab.

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        If you have booked a shared transfer, the driver cannot wait for passengers who are late, out of consideration for the other passengers. GoOpti aims to start every transfer at the time stated in the transfer notification. If you have booked a private transfer and your arrival is delayed because of another carrier (e.g. an airline), the driver will do their best to wait for you for up to one hour.

        If you have the Absolutely No Worries package and are notified of a flight change more than 48 hours before your scheduled transfer, we will arrange a free replacement transfer for you, provided you let us know in time. In this case, please write to us at [email protected].

        Regardless of the type of transfer, please let us know about any delay as soon as you learn of it by calling the emergency number you received in the SMS and email transfer notification. This way we can check the options for carrying out your transfer in good time.

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        Pets can be transported, but a few conditions apply. Animals are only allowed on private transfers, as suitable conditions for transporting animals cannot be ensured when the vehicle is shared with other passengers. Each animal must be placed in a suitable travel crate or cage to ensure its safety and comfort during the ride.

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        Yes. Before paying, select the option to issue the invoice to a company and enter the company details. For online bookings made on the GoOpti website, the invoice is issued on the day of the transfer and sent to your email address.

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        If your transfer is more than 48 hours away, you can change the location in the myOpti tab - select the "Edit passenger, luggage and flight details" tab and open your booking, then make the change under "Edit passengers, change locations". The change may require an additional payment. Pick-up and/or drop-off locations cannot be changed less than 48 hours before departure.

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        You can cancel your transfer in myOpti. You will be offered several cancellation options: cancelling the entire booking, cancelling the outbound part of the transfer, cancelling the return part of the transfer or removing a passenger from the booking. Select the appropriate option and follow the cancellation steps.

        A refund is only possible for private transfers booked with the refund option and cancelled at least 48 hours before departure. In line with the GoOpti General Terms and Conditions, shared transfers are not refundable upon cancellation; however, the system will issue a discount code worth part of your booking value. The amount of the discount depends on when the booking is cancelled. The discount can be worth at most 70% and at least 10% of the amount paid.

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        The Absolutely No Worries package is an optional paid GoOpti service that provides extra security and protection for your transfer. It can only be added to transfers to/from airports, not on other routes. The Absolutely No Worries package costs from €6 per person (depending on the route). By purchasing this package, you get the following benefits:

        • A new plane ticket if you miss your flight due to traffic jams, a snowstorm or other force majeure
        • Free adjustment of your GoOpti booking if the airline reschedules your flight
        • A free replacement GoOpti transfer if the airline is delayed or diverts your landing
        • A change of airport within a distance of up to 200 km (if the airline moves your flight to another airport)

        You can find more information about the Absolutely No Worries package at this link.

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        You can book on our website and pay at the end of the booking process, when the system asks you to enter your payment card details. You can also book a transfer at our partner travel agencies, where you can pay in cash or by payment card. Here you can find a list of our sales partners.

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